How can we help?
Get help with Bride IQ: AI Wedding Planner, including app features, subscriptions, purchases, restoring access, and general troubleshooting.
About Bride IQ
Bride IQ is designed to help couples organize and simplify wedding planning with intelligent planning tools, wedding organization features, and helpful resources throughout the planning process.
Frequently Asked Questions
How do I get started?
Open Bride IQ and follow the on-screen prompts to begin setting up your wedding planning experience. You can access available planning tools directly from the main app navigation.
How do subscriptions work?
Some Bride IQ features may require a paid subscription. Available plans, pricing, and trial information are displayed inside the app before you complete a purchase.
How do I restore a previous purchase?
Open Bride IQ and navigate to the subscription or upgrade screen. Select Restore Purchases to restore eligible purchases associated with your Apple ID.
I purchased a subscription but premium features are still locked.
First, confirm that you are signed into the same Apple ID that was used for the original purchase. Then use the Restore Purchases option inside Bride IQ.
How do I manage or cancel my subscription?
Bride IQ subscriptions purchased through Apple are managed through your Apple ID subscription settings.
- Open the Settings app on your iPhone or iPad.
- Tap your name.
- Tap Subscriptions.
- Select Bride IQ.
- Choose the available subscription management option.
The app is not working correctly. What should I do?
Try the following:
- Make sure Bride IQ is updated to the latest available version.
- Confirm that your device has an active internet connection.
- Close and reopen the app.
- Restart your iPhone or iPad.
- If the problem continues, contact us using the support information below.
Purchase & Billing Support
Payments made inside Bride IQ are processed securely through Apple's In-App Purchase system. Bride IQ does not directly receive or store your Apple ID payment information.
App Compatibility
Bride IQ is designed for supported Apple devices running compatible versions of iOS and iPadOS. Keeping both Bride IQ and your device software updated can help ensure the best experience.
Contact Bride IQ Support
Need additional help? Send us an email and include a short description of the issue you're experiencing.
Email Bride IQ SupportSupport: loveforlocals@gmail.com